Terms & Conditions

Welcome to Shivazza Sundaram, a leading tile adhesive manufacturer company. These terms and conditions govern your use of our products and services. By accessing or using our products and services, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, you should not use our products or services.

1. Product Information:
Shivazza Sundaram manufactures and sells high-quality tile adhesives for various applications. All product information, including specifications, usage guidelines, and safety instructions, is provided on our website and product packaging. It is essential to read and understand this information before using our products.

2. Ordering Process:
Customers can place orders through our authorized dealers, distributors, or directly on our website. Upon receiving an order, we will process it promptly, subject to availability. Shivazza Sundaram reserves the right to accept or decline any order at its discretion.

3. Payment:
Payment terms will be agreed upon during the order placement process. Customers must make payments as per the agreed-upon terms to ensure timely delivery of products.

4. Delivery:
We strive to deliver products promptly to the specified delivery address. Delivery times may vary based on location and product availability. Shivazza Sundaram shall not be liable for any delays beyond our control, including but not limited to acts of nature, transportation delays, or unforeseen circumstances.

5. Product Usage:
Customers are responsible for using our tile adhesives in accordance with the provided guidelines and instructions. Shivazza Sundaram shall not be held liable for any damages resulting from improper use or non-compliance with usage guidelines.

6. Product Warranty:
Our products are backed by a limited warranty as specified in the warranty documentation provided with each product. Customers should review and understand the warranty terms before using the products.

7. Intellectual Property:
All content, materials, and intellectual property on the Shivazza Sundaram website and mobile application are the property of Shivazza Sundaram and protected by applicable intellectual property laws. Unauthorized use of any content is strictly prohibited.

8. Governing Law and Jurisdiction:
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

9. Contact Information:
For any queries or concerns related to our terms and conditions, you can reach us at:
Company Name: Shivazza Sundaram
Address: 24-25, 1st Floor, Rivera Arcade, 100Ft Road, Prahlad Nagar, Satellite, Ahmedabad. Gujarat-380015

User Data Policy

This User Data Policy governs the collection, use, and disclosure of personal information from users of our website and mobile application (collectively referred to as the "Service"). By using the Service, you agree to the terms and conditions of this policy.

1. Information We Collect:
We may collect certain personal information from users, including but not limited to:

2. How We Use Your Information:
We may use the collected information for various purposes, including but not limited to:

3. Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information:
We may share your personal information with third-party service providers who assist us in providing and improving our Service. We ensure that these third parties comply with appropriate data protection and confidentiality measures.

5. Cookies and Similar Technologies:
We may use cookies and similar technologies to enhance user experience and collect data about user interactions with our Service. You can control cookie preferences through your browser settings.

6. Children's Privacy:
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information.

7. Changes to This Policy:
We may update this User Data Policy from time to time. The revised policy will be posted on this page with the updated date. Please check this page periodically to stay informed about any changes.

8. Contact Us:
If you have any questions or concerns about this User Data Policy, please contact us at:
Company Name: Shivazza Sundaram
Address: 24-25, 1st Floor, Rivera Arcade, 100Ft Road, Prahlad Nagar, Satellite, Ahmedabad. Gujarat-380015